Senior Property Manager

Based in Halifax, Nova Scotia, Rank Group is a full-service real estate firm, providing services such as property development, construction, property management, property maintenance, space design and planning. We thrive on building mutually open and honest relationships with our clients in all our projects, which is evidenced by our many long-standing relationships.

With over 4 decades of experience and success, Rank Group has developed, owns and manages more than 5 million square feet of space, with over 500 clients spread over commercial, industrial, retail and multi-residential properties across Atlantic Canada.

We are looking to add a Senior Property Manager to our portfolio. Reporting to the VP Property Management, the Senior Property Manager is responsible for managing all aspects (e.g., tenant relations, physical condition, building operations, financial performance, construction, etc. ) of a portfolio of properties.

Responsibilities:

• Ensure superior tenant relations through professional communication; proactive consideration of tenant issues; and implementation of new work processes to meet and exceed client expectations;
• Effectively respond to high-level tenant issues in a timely and courteous manner;
• Oversee all aspects of building operations, including the preventative maintenance program, repairs and tenants’ requests, as applicable;
• Manage work of building operators and subcontractors to ensure Company performance standards are met; and work is completed;
• Coach, motivate and provide leadership to staff; while maintaining positive Company image;
• Oversee capital projects including building improvements and leasehold improvements to
• In conjunction with the Accounting team, prepare annual CAM and operating expense budget;
• Control expense commitments and develop expenditure procedures to adhere to budget guidelines;
• Attend property tours to look for and identify building concerns and make recommendations to correct deficiencies (when applicable), identify opportunities to improve building operation;
• Ensure that OH&S legislation and regulations are being adhered to as per company’s safety program;
• Ensure key process and procedures established by the company are followed as they relate to work management, purchasing, safety and employee relations;
• Update and maintain equipment, repairs, history and inventory information in electronic building information system;
• Work with the Leasing team to understand new tenant fit-ups and ensure contractors complete scope of work for capital projects undertaken by the Landlord;
• Foster collaboration between various divisions (property administration, mechanical/electrical, property accounting, etc.) to maximize tenant experience;
• Provide leadership in customer service philosophy and attitude.
• Attend to after-hours emergencies if/when required.

Requirements:

Education and Experience:

• Minimum 5 years’ experience in senior level property management roles (other relevant backgrounds may be considered); 7-10 years of experience is preferred.
• Relevant degree or diploma (Business, Commerce, etc.)
• Experience working with budgets; financial acumen
• BOMA designation as asset.

Skills and Knowledge:

• Strong understanding of property management;
• General knowledge of building and operating systems (e.g., general maintenance procedures, HVAC/electrical/mechanical systems, etc.);
• Strong working knowledge of budgeting principles; cost analyses, financial reporting, etc.
• Superior tenant-relation skills;
• Ability to effectively lead/motivate a team of staff;
• Proven analytical and problem-solving abilities;
• Strong written and oral communication
• Ability to effectively multi task and address important time sensitive matters;
• Ability to remain calm and act professionally in emergency or stressful situations;

What We Offer:

• Competitive salary
• Health/dental benefits
• GRRSP matching program
• Goodlife Fitness discount
• Pizza Fridays every month
• Opportunity to be part of a growing company doing exciting things in the city of Halifax

How to Apply:

Please send resume to jobs@rankgroup.ca with subject line: Senior Property Manager. We thank all applicants for their interest, but only those selected for a pre-screen will be contacted.